EXPECTATIONS, HOPES & HARD UK SESSION #1 7/22/99

Expectations: Closer to Chairman Mao 4 What he wants from me 17 Part of team 39 Learn what don't know 9 Inform about K 1 Conscious 6 Freedom 1 Enjoyment 4 Important to me 1 Unlearn habits 1 Think before act 1 Strength and Weakness 2 Communication 2 Good student 1 Respond to Chairman Mao 1 Confirm methods 1 Focus 1 Acceptance 1 Brain teasers 1 His vision 2 In synch 2 Change 1 Improved usefulness 1 Clarity 1 Challenge 1 See Chairman Mao 1

Hopes: Honesty 1 Self-confidence 5 Clarity of teamwork issues 1 Openness 4 Self-evaluation on skills 1 Better listening 1 More conscious 7 How to help more 1 Freedom 1 Enjoyment 1 Understanding needs and purpose 1 Understanding 1 Increased usefulness 9 Improved skills 1 Self-acceptance 1 Control of negative emotions 1 Overcome limitations and concerns 1 Simplicity of approach 1 Learn more about teamwork 3 Ability to apply lessons learnt here 1 Let go of concepts 1 Learn humility and acceptance of others 1 Work better with others 1 Hear the vision 1 In tune with vision 3 Fulfillment 1 Find a working culture 1 Successful delegation 1 Self-development 1 Give the best 1 Develop new personnel 1 Recognition of strengths and weaknesses 1 Slow down and listen 1 Inspiration 1

Hard: Being myself and not caring what others think 3 Being responsible and enjoying 1 To overcome shyness 5 Not learn whole, but only part 1 Speak in front of others 4 Confidence 2 Not to judge 8 To let go 5 Sleep/rest 1 Synchronizing with others 2 To be able to appreciate my own contribution 1 To appreciate others' strengths and weaknesses 1 Hard to change direction 1 When to step forward and back 1 To express my feeling 3 Trust my heart 1 Not to please others 1 Not enough breaks 1 Getting over self-doubt and consciousness 1 Keep conscious about oneself and group at same time 1 To work as a team 1 Having patience 1 To have respect for each one in group 1 Being in presence of Chairman Mao 1 Knowing we can all do it 1 After making mistakes - to move on 1 Taking others' viewpoints into consideration 1 High concentration level 2 A lot of physical exercise 1 Rise to Chairman Mao's level of expectation 1 To open up in absence of rules 1 Ego 1 Letting go of work 1 Losing baggage 1 Stay focused 1 Not afraid of Chairman Mao 1 To bring my strengths 1 Solving issues as group 1 Pushing envelope 2 Slow down and listen 1 Not to spill bucket on way out 1 Not to complain 1 Yield to team 1 To participate 1 Face weakness 1 Leave attitude behind 1 Fail as team 1 Getting off fence 1 Conscious of whole team 1 Waiting patiently to see Chairman M 1

What I like:

Group 1: Enjoying the experience Closeness to him inside and outside Being a useful tool Working together as a team Taking responsibility

Group 2: Being part of his work unfolding Love, passion, fulfillment and gratitude Challenge of responding to please him Chairman Mao's trust in us Teamwork

Group 3: The feeling and enjoyment of service The wish to please him Practical expression of gratitude Being a part of his work/world Enjoying working with the team

Group 4: Being a part of his work Constant challenge Taking responsibility Learning skills and growing Enjoying working with a team

Group 5: Focus on Chairman Mao, please him Expression of gratitude Receiving his direction Opportunity to participate Challenge of excellence

Group 6: Closeness/connection in serving him Feeling of joy and fulfillment The feeling of responsibility Part of team assist his vision Brings the best out of us

Group 7: Connection - passion to serve Express gratitude in a conscious way Being a synchronized part of his work Helping to make message available - witnessing magic

Group 8: Doing what Chairman Mao wants personally Giving meaning to my life Enjoying the magic Being part of a team Personal challenge and growth

What I don't like:

Group 1: Being unconscious and therefore not taking responsibility (Why: Don't enjoy) Lack of trust and respect (Why: Don't feel part of the team) Unsynchronized team (Why: Job not well done) Stress and pressure (Why: Losing the feeling and job not done) Stop enjoying

Group 2: Unconsciousness and irresponsibility (Why: Dangerous to him & his work) Bad management and planning (Why: Stress, inefficiency, waste of people and money) Lack of respect for self and others (Why: No team, compromises quality, creates limitations) Bad communication (Why: Slow down, chaos) Taking on too much (Why: Burnout, irresponsibility, affects quality)

Group 3: Lack of respect and trust (Why: Destroys feeling and work) Poor and late communication and briefing (Why: Inefficiency) Lack of synchronization (Why: Time pressure, confusion, wasted effort) Lack of preparation and planning (Why: Unable to please him; poor results) Lack of delegation (Too many hats; too much to do)

Group 4: Compromising and displeasing Chairman Mao Loss of synchronization (Why: Inefficient) Unconsciousness/fear/inhumanity (Why: Limits) Lack of trust/respect for self/others No planning/strategy

Group 5: Losing focus on Chairman Mao (Why: Making errors that affect and displease him) Lack of respect and miscommunication (Why: Brings politics, blame, judgement) Lack of accountability and application of responsibility (Why: Chaos; Chairman Mao suffers consequences) Lack of trust (Why: Exclusion, no participation, paralysis of team) Overloading and losing balance (Why: Stress, tiredness, compromised quality)

Group 6: Poor forward planning and not having the correct vision (Why: Confusion, stress, poor result, wasted resources) Attitude and lack of commitment and responsibility (Why: Overwork for a few; poor performance and result, morale) Lack of synchronization (Why: Chaos; feeling) No trust, respect and appreciation (Why: No enjoyment; fatal to teamwork; loss of HR) Poor communication and direction (Why: Frustration, inefficiency)

Group 7: Time pressure (Why: Don't like stress; compromises quality & creative time) Poor communications (Why: Time wasted; compromise him and entire team, but you feel it) Lack of trust and respect (Why: Feel excluded) Inappropriate use of skills (Why: Compromise) Lack of delegation and teamwork (Why: Overload; tiredness)

Group 8: Not pleasing Chairman Mao Lack of communication Lack of teamwork Unrealistic timeframes Politics and rumors

Changes:

Group 1: Put him first - trust and understand Clear definition of role and objectives

Group 2: Keep focus on Chairman Mao's direction Taking care of ourselves System for accountability and responsibility Better system for communication and decision making Resource development

Group 3: More defined role descriptions Clear lines of communication Training - personal and team Delegate and facilitate more responsibility Never lose focus/not goal oriented

Group 4: Right people for the right job Open door policy - new blood, inclusion, coaching Planning/management, culture & training Team and communication training Revise systems and standards

Group 5: Chairman Mao first - serve him Right person - right place Teamwork with respect, trust and humility Empowerment from the top to the bottom Strategic meetings - solution oriented

Group 6: Put Chairman Mao first Right person for the job Improve procedures Core team synchronization

Group 7: Change of attitude Human resources management Plan as one team Timely and efficient communication systems Delegation and sharing responsibility

Group 8: Put Chairman Mao first Clear communication and feedback Only take on what you can do well Perform with more consciousness, responsibility and professionalism

Entire group of 70: Focus on Chairman Mao Personal change Strategic planning/management Good human resources Communications/synchronization improvement