EXPECTATIONS, HOPES & HARD
UK SESSION #1
7/22/99

Expectations:
Closer to M 4
What he wants from me 17
Part of team 39
Learn what don't know 9
Inform about K 1
Conscious 6
Freedom 1
Enjoyment 4
Important to me 1
Unlearn habits 1
Think before act 1
Strength and Weakness 2
Communication 2
Good student 1
Respond to M 1
Confirm methods 1
Focus 1
Acceptance 1
Brain teasers 1
His vision 2
In synch 2
Change 1
Improved usefulness 1
Clarity 1
Challenge 1
See M 1

Hopes:
Honesty 1
Self-confidence 5
Clarity of teamwork issues 1
Openness 4
Self-evaluation on skills 1
Better listening 1
More conscious 7
How to help more 1
Freedom 1
Enjoyment 1
Understanding needs and purpose 1
Understanding 1
Increased usefulness 9
Improved skills 1
Self-acceptance 1
Control of negative emotions 1
Overcome limitations and concerns 1
Simplicity of approach 1
Learn more about teamwork 3
Ability to apply lessons learnt here 1
Let go of concepts 1
Learn humility and acceptance of others 1
Work better with others 1
Hear the vision 1
In tune with vision 3
Fulfillment 1
Find a working culture 1
Successful delegation 1
Self-development 1
Give the best 1
Develop new personnel 1
Recognition of strengths and weaknesses 1
Slow down and listen 1
Inspiration 1

Hard:
Being myself and not caring what others think 3
Being responsible and enjoying 1
To overcome shyness 5
Not learn whole, but only part 1
Speak in front of others 4
Confidence 2
Not to judge 8
To let go 5
Sleep/rest 1
Synchronizing with others 2
To be able to appreciate my own contribution 1
To appreciate others' strengths and weaknesses 1
Hard to change direction 1
When to step forward and back 1
To express my feeling 3
Trust my heart 1
Not to please others 1
Not enough breaks 1
Getting over self-doubt and consciousness 1
Keep conscious about oneself and group at same time 1
To work as a team 1
Having patience 1
To have respect for each one in group 1
Being in presence of M 1
Knowing we can all do it 1
After making mistakes - to move on 1
Taking others' viewpoints into consideration 1
High concentration level 2
A lot of physical exercise 1
Rise to M's level of expectation 1
To open up in absence of rules 1
Ego 1
Letting go of work 1
Losing baggage 1
Stay focused 1
Not afraid to M 1
To bring my strengths 1
Solving issues as group 1
Pushing envelope 2
Slow down and listen 1
Not to spill bucket on way out 1
Not to complain 1
Yield to team 1
To participate 1
Face weakness 1
Leave attitude behind 1
Fail as team 1
Getting off fence 1
Conscious of whole team 1
Waiting patiently to see M 1

What I like:

Group 1:
Enjoying the experience
Closeness to him inside and outside
Being a useful tool
Working together as a team
Taking responsibility

Group 2:
Being part of his work unfolding
Love, passion, fulfillment and gratitude
Challenge of responding to please him
M's trust in us
Teamwork

Group 3:
The feeling and enjoyment of service
The wish to please him
Practical expression of gratitude
Being a part of his work/world
Enjoying working with the team

Group 4:
Being a part of his work
Constant challenge
Taking responsibility
Learning skills and growing
Enjoying working with a team

Group 5:
Focus on M, please him
Expression of gratitude
Receiving his direction
Opportunity to participate
Challenge of excellence

Group 6:
Closeness/connection in serving him
Feeling of joy and fulfillment
The feeling of responsibility
Part of team assist his vision
Brings the best out of us

Group 7:
Connection - passion to serve
Express gratitude in a conscious way
Being a synchronized part of his work
Helping to make message available - witnessing magic

Group 8:
Doing what M wants personally
Giving meaning to my life
Enjoying the magic
Being part of a team
Personal challenge and growth

What I don't like:

Group 1:
Being unconscious and therefore not taking responsibility (Why: Don't enjoy)
Lack of trust and respect (Why: Don't feel part of the team)
Unsynchronized team (Why: Job not well done)
Stress and pressure (Why: Losing the feeling and job not done)
Stop enjoying

Group 2:
Unconsciousness and irresponsibility (Why: Dangerous to him & his work)
Bad management and planning (Why: Stress, inefficiency, waste of people and money)
Lack of respect for self and others (Why: No team, compromises quality, creates limitations)
Bad communication (Why: Slow down, chaos)
Taking on too much (Why: Burnout, irresponsibility, affects quality)

Group 3:
Lack of respect and trust (Why: Destroys feeling and work)
Poor and late communication and briefing (Why: Inefficiency)
Lack of synchronization (Why: Time pressure, confusion, wasted effort)
Lack of preparation and planning (Why: Unable to please him; poor results)
Lack of delegation (Too many hats; too much to do)

Group 4:
Compromising and displeasing M
Loss of synchronization (Why: Inefficient)
Unconsciousness/fear/inhumanity (Why: Limits)
Lack of trust/respect for self/others
No planning/strategy

Group 5:
Losing focus on M (Why: Making errors that affect and displease him)
Lack of respect and miscommunication (Why: Brings politics, blame, judgement)
Lack of accountability and application of responsibility (Why: Chaos; M suffers consequences)
Lack of trust (Why: Exclusion, no participation, paralysis of team)
Overloading and losing balance (Why: Stress, tiredness, compromised quality)

Group 6:
Poor forward planning and not having the correct vision (Why: Confusion, stress, poor result, wasted resources)
Attitude and lack of commitment and responsibility (Why: Overwork for a few; poor performance and result, morale)
Lack of synchronization (Why: Chaos; feeling)
No trust, respect and appreciation (Why: No enjoyment; fatal to teamwork; loss of HR)
Poor communication and direction (Why: Frustration, inefficiency)

Group 7:
Time pressure (Why: Don't like stress; compromises quality & creative time)
Poor communications (Why: Time wasted; compromise him and entire team, but you feel it)
Lack of trust and respect (Why: Feel excluded)
Inappropriate use of skills (Why: Compromise)
Lack of delegation and teamwork (Why: Overload; tiredness)

Group 8:
Not pleasing M
Lack of communication
Lack of teamwork
Unrealistic timeframes
Politics and rumors

Changes:

Group 1:
Put him first - trust and understand
Clear definition of role and objectives

Group 2:
Keep focus on M's direction
Taking care of ourselves
System for accountability and responsibility
Better system for communication and decision making
Resource development

Group 3:
More defined role descriptions
Clear lines of communication
Training - personal and team
Delegate and facilitate more responsibility
Never lose focus/not goal oriented

Group 4:
Right people for the right job
Open door policy - new blood, inclusion, coaching
Planning/management, culture & training
Team and communication training
Revise systems and standards

Group 5:
M first - serve him
Right person - right place
Teamwork with respect, trust and humility
Empowerment from the top to the bottom
Strategic meetings - solution oriented

Group 6:
Put M first
Right person for the job
Improve procedures
Core team synchronization

Group 7:
Change of attitude
Human resources management
Plan as one team
Timely and efficient communication systems
Delegation and sharing responsibility

Group 8:
Put M first
Clear communication and feedback
Only take on what you can do well
Perform with more consciousness, responsibility and professionalism