Much as I hate to seem to agree with Percy Pseudonym especially as I'll probably be accused of being in cahoots with him I must say that this journalist, Charlotte Hofton, does seem to have displayed an amazing grasp of the situation.Now I'm pretty sure that her prescience in being sure that 'fulfilment' and 'thirst' would come up in the conversation are post chat writings done for effect but can it be that any interested, intelligent person with access to google and a British newspaper article search engine would come up with the background info in this article in the short time she would have to write the article? Or as Percy pointedly hints, did she receive help from an ex?
I'll try asking her though I'm concerned that she's being flooded wth loving emails explaining how her thirst could be fulfilled if she became a student ...